{"id":370,"date":"2026-01-15T04:01:51","date_gmt":"2026-01-15T04:01:51","guid":{"rendered":"https:\/\/faq.wemastertrade-mena.com\/?p=370"},"modified":"2026-02-06T04:12:51","modified_gmt":"2026-02-06T04:12:51","slug":"purchase-and-refunds","status":"publish","type":"post","link":"https:\/\/faq.wemastertrade-mena.com\/ir\/purchase-and-refunds\/","title":{"rendered":"\u062e\u0631\u06cc\u062f \u0648 \u0628\u0627\u0632\u067e\u0631\u062f\u0627\u062e\u062a"},"content":{"rendered":"
\n

Welcome to WeMasterTrade LTD, No. 2025-00321, registered at Ground Floor, The Sotheby building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia (the “Company”) that provides you (\u201cyou\u201d or the \u201cTrader\u201d) with a limited license to use the services (the \u201cServices\u201d) offered by the Company subject to the terms and conditions contained herein (the \u201cAgreement\u201d).<\/p>\n<\/div>\n

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This Agreement is a legally binding contract, and you have a duty to read this Agreement before using the accessing the Services offered by the Company. By using the Services, you are agreeing to the terms and conditions contained within this Agreement.<\/p>\n<\/div>\n

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The Company reserves the right to suspend, replace, modify, amend, or terminate this Agreement at any time and within its sole and absolute discretion. In the event The Company replaces, modifies, or amends this Agreement, your continued use of the Services after a change in the Effective Date of said changes will constitute your agreement to any replacement, modification, or amendment to this Agreement.<\/p>\n<\/div>\n

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The Company will provide its virtual funds to the trader for virtual trading purposes. There is an entry fee which is obligated to be paid by the trader as a one-time fee which covers services provided by the Company to the trader including your account and the support to help you to get the most out of your trading.<\/p>\n

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Purchases and Refunds<\/b><\/h2>\n<\/div>\n
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The Company may provide products, services, subscriptions, or access to certain portions of the Company\u2019s website at a monetary cost. Prices and availability are subject to change without notice. The Company may allow for such purchases within its website or via a white-label affiliate. It is your responsibility to thoroughly read and understand any such terms and conditions. By joining the WMT program, you agree to our \u0628\u0627\u0632\u067e\u0631\u062f\u0627\u062e\u062a \u0648 \u0644\u063a\u0648<\/a><\/b> policy.<\/p>\n<\/div>\n

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By making any such purchases, you agree that the Company has no responsibility and acquires no liability for any claim related to your purchases. Upon the complete purchase of a product, service, subscription, or access to certain portions of the Company website, the Company will make any said product, service, or access available to you following the approved transaction.<\/p>\n<\/div>\n

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There are no refunds on any Services purchased from the Company. If you, as a purchaser, are deemed \u201chigh risk\u201d by our payment processors we may require you to provide additional documentation or information in order to proceed with the WeMasterTrade. Failure to provide the requested documentation and information within twenty-four (24) hours of said request may result in your use of and access to the Services being revoked. The documentation and information supplied do not guarantee that this status will be revoked and may still be subject to ineligibility.<\/p>\n<\/div>\n

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One-time Fee<\/b><\/h3>\n<\/div>\n
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One-time fee is to activate the package, You need to pay a one-time fee. This fee is designed for set-up fee, material, and administration fee purposes. Note \u2013 it depends on the account size and You need to pay a different one-time fee.<\/p>\n<\/div>\n

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The fees to be paid before starting trading, which cover services provided by WeMasterTrade\/WeCopyTrade to the trader, including preparing WeMasterTrade\/WeCopyTrade to the trader including the preparation of the live-trading account.<\/p>\n<\/div>\n

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Many of the Company products are accessible through the internet and require that you have a computer and modem or comparable access lines. In addition, text messaging may apply and you will be liable for such cost from your phone provider if such a feature is added in the future.<\/p>\n<\/div>\n

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You acknowledge and agree that, to the extent necessary for you to access products that are made available through the Internet, it is your responsibility to provide all equipment, including a computer and modem, necessary for you to establish a connection to the Internet; to provide all commercially available standard software necessary to connect with our products; provide for your own connection to the internet; and pay any costs and fees associated with your equipment, software, and connections to the internet. In addition, data fees may apply for live market data to make products accessible.<\/p>\n<\/div>\n

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You may also have to pay transaction costs and platform fees. You understand you are responsible for such fees and those fees may be in addition to any fees you pay to WeMasterTrade\/WeCopyTrade. These fees are not paid to WeMasterTrade\/WeCopyTrade; therefore, we are in no way responsible for the fees or the deliverability of these data services or platforms. Certain data feeds or other data providers may have difficulties delivering data, so you may have to choose an alternative data provider or broker to use the software which may incur an additional cost for you.<\/p>\n<\/div>\n

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You acknowledge you understand any such fees, that you are responsible for them, and they may be a requirement for you to use the services. Your inability or desire to purchase or access such services through your preferred method shall not be cause for any refund or amount due to you if such an event is to occur.<\/p>\n<\/div>\n

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Monthly Fee<\/b><\/h3>\n<\/div>\n
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There are no monthly or subscription fees for the WeMasterTrade\/WeMasterTrade\/WeCopyTrade program.<\/p>\n<\/div>\n

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No-Chargeback Clause<\/b><\/h3>\n<\/div>\n
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By entering into this agreement, you acknowledge and agree that you will not file a chargeback with your bank or credit card issuer for any transaction made under this agreement if the service has been started.<\/p>\n<\/div>\n

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In the event of a chargeback by a credit card company, (or similar action by another payment provider allowed by us) or other non-payment by you in connection with your payment of the applicable service or renewal fee, you agree that the product for which such fee has not been paid may be suspended, canceled, or terminated, in COMPANY’S sole discretion, and you remain responsible for the full payment of the fee and any additional amounts owed by you. Any attempt to charge back shall result in all collection fees, chargeback fees, subscription fees, and any legal fees being due to COMPANY by you.<\/p>\n<\/div>\n

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The Company requires the credit, debit, or check card security code for your card for any telephone, on-location, or online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card. This number may be printed on the face of your card above the account number (if American Express), on the back of your card, or on the signature panel (if Visa, MasterCard, or Discover).<\/p>\n<\/div>\n

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There are no cancellations for the current month\/term and no refunds on subscription products.<\/p>\n<\/div>\n

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All the Company Sites\u2019 products are non-returnable and non-refundable unless explicitly stated in writing on the product.<\/p>\n<\/div>\n

\n

Refund<\/b><\/h3>\n<\/div>\n
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You understand there are NO REFUNDS. The registration and facilitation fees are paid to allow the customer to access the WeMasterTrade\/WeMasterTrade\/WeCopyTrade program platform, models, and services. The Trader is not entitled to a refund of the one-time fee and\/or setup fee and\/or registration fees and\/or facilitation fees if the service has been started (i.e. the account has been purchased), the fees are non-refundable once the trader has started their trading activity on the account. This includes both full and partial refunds. You understand that you will not dispute any charges. Any disputed charges will be referred to collections, with any collection and attorney fees being added to the amount owed. You understand billing for an extra session or for upgraded market depth shall expire at the end of each month, no matter when you subscribe and you will have to renew manually each month. You authorize my credit card to be charged and processed through WeMasterTrade\/WeCopyTrade’s merchant account. You attest that all information, including the name and personal information, is true and correct. Reset fees do not renew. You understand resets do not change my renewal date. You will still be billed every 30 days from the original subscription date.<\/p>\n<\/div>\n

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Cancel<\/b><\/h3>\n<\/div>\n
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If you cancel accidentally or intentionally, you understand it is impossible to reactivate the account for any reason. You will have to start a new account. You understand they will not dispute any charges. If there are any disputed charges, they will be referred to collections, with any collection and attorney fees added to the amount owed.
\nIf you do not log in to your account or do not open any positions within 30 days, your account will be terminated.<\/p>\n<\/div>\n

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Charges and Accurate Information <\/b><\/h3>\n<\/div>\n
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Applicable Use, and Account Protection: You authorize their credit card to be charged and processed through WeMasterTrade\/WeCopyTrade\u2019s merchant account. You attest that all information, including the name and personal information, is true and correct and shall be updated by You if changes occur. You shall not sign up under any other name except your legal name. You shall not impersonate anyone. You shall not transfer the rights of their account to anyone else and there are no third-party beneficiaries to the services. You certify it is not prohibited by applicable law to you and they are authorized to use the Company\u2019s services and the Company is not responsible for You using the service in any way that breaks applicable law to the user. You shall not share the account login information with anyone. You are responsible for any use associated with their account.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Welcome to WeMasterTrade LTD, No. 2025-00321, registered at Ground Floor, The Sotheby building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia (the “Company”) that provides you (\u201cyou\u201d or the \u201cTrader\u201d) with a limited license to use the services (the \u201cServices\u201d) offered by the Company subject to the terms and conditions contained herein (the \u201cAgreement\u201d). This Agreement […]\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-370","post","type-post","status-publish","format-standard","hentry","category-general-terms-and-definitions"],"_links":{"self":[{"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/posts\/370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/comments?post=370"}],"version-history":[{"count":0,"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/posts\/370\/revisions"}],"wp:attachment":[{"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/media?parent=370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/categories?post=370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/faq.wemastertrade-mena.com\/ir\/wp-json\/wp\/v2\/tags?post=370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}